At Gracefield Resource Properties and Real Estate (“Company”, “we”, “our”, or “us”), we are committed to protecting the privacy and security of our website visitors and clients. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, engage with our services, or communicate with us. By using our services, you consent to the data practices described in this policy. This policy is governed by UAE law and aligns with the best data protection standards.

Information We Collect

1. Personal Information: When you interact with our website or services, we may collect personally identifiable information (“Personal Data”) such as your:

   • Name
   • Email address
   • Contact number
   • Physical address
   • Employment and financial information (when required for property-related services)

2. Non-Personal Information: We also collect non-personal information that cannot directly identify you. This may include:

   • Browser type and version
   • Device type (mobile, desktop, etc.)
   • IP address
   • Referring website or search engine
   • Usage data, such as pages viewed and time spent on the site

3. Cookies and Tracking Technologies: We use cookies, beacons, and other tracking technologies to enhance the user experience and gather anonymous data about user behavior. Cookies help us tailor our website’s content, analyze traffic, and improve site functionality. You can manage or block cookies through your browser settings, though doing so may limit your experience.

How We Use Your Information

We use the information collected for the following purposes:

1. Service Provision: To provide and improve our services, including managing property listings, responding to inquiries, facilitating real estate transactions, and offering support.
2. Marketing and Communication: To send you promotional offers, newsletters, or information about properties that might interest you. We will always seek your consent before sending marketing materials.
3. Analytics and Performance: To analyze site performance, monitor trends, and make necessary adjustments to improve user experience and service offerings.
4. Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and enforce our terms and conditions.
5. Payment Processing: If you engage in transactions via our site, we will collect and process your payment information securely, using industry-standard protocols to protect sensitive data.

Information Sharing and Disclosure

1. Third-Party Service Providers: We may share your data with trusted third-party partners who assist us in delivering our services, such as website hosting providers, payment processors, or marketing agencies. These partners are bound by confidentiality agreements and are required to protect your data.

2. Legal Obligations: We may disclose your information if required by law, such as to comply with a legal process, prevent fraud, or protect the rights, property, or safety of Gracefield Resource Properties, its employees, or the public.

3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but it will remain subject to the terms of this Privacy Policy.

Data Security

We employ a range of security measures, including encryption, firewalls, and secure servers, to safeguard your personal information from unauthorized access, use, or disclosure. While we take all reasonable precautions to protect your data, no method of data transmission or storage is 100% secure. You acknowledge that you share your personal information at your own risk.

Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, accounting, or reporting requirements. Once your data is no longer required, we will securely delete or anonymize it in accordance with industry standards.

Your Rights

You have the following rights regarding your personal data:

1. Right to Access: You may request access to the personal information we hold about you.
2. Right to Rectification: You have the right to request that we correct any inaccuracies in your data.
3. Right to Deletion: You can request that we delete your personal data, subject to legal obligations requiring us to retain certain information.
4. Right to Withdraw Consent: If you have given consent to receive marketing communications, you may withdraw it at any time.
5. Right to Object: You may object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us via the contact information provided below.

International Data Transfers

Your information may be transferred and processed outside of your country of residence, including in countries that may not have the same data protection laws as your jurisdiction. We ensure that any cross-border data transfers comply with applicable legal frameworks, such as the EU General Data Protection Regulation (GDPR), where applicable.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information as quickly as possible.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated “Last Modified” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

Gracefield Resource Properties and Real Estate

Address: Churchill Executive Tower – Business Bay, Office no 1802 – Dubai UAE
Email: admin@gracefieldproperties.com
Phone Number: +971 4 835 2095